Support
Help when you need it.
During private beta, bug reports should include the workflow, what happened, what was expected, the device used, and a screenshot when possible.
Contact
Email support@cardslate.app.
Best bug report format
- What were you trying to do?
- What happened?
- What did you expect?
- Desktop or Event Companion?
- Online or offline?
- Attach a screenshot when possible.
Urgent beta issues
Lost sales, duplicate sales, incorrect quantities, failed event completion, login failures, and crashes should be treated as high priority.